Software maintenance is a vital aspect, but frequently given less priority or importance in the whole process of the product development life cycle (PDLC). Clients count on their software usefulness to continue to add value long after the initial purchase. Many have got into maintenance agreements and contracts with software providers and look up towards a definite number of releases each year.

For software providers, product maintenance can be a very important obstacle to attention for limited engineering resource bandwidth. In reality, product maintenance can linger critical product roadmap development, thereby restricting new capabilities that are meant for driving revenues. Older products that are no more the main focus of the provider can turn into an even larger resource drain. Maketick’s Product Sustenance Partnership program covers all these non-strategic products straightaway.


Maketick works with various software providers to unload maintenance work from the core internal engineering team. The engagements lie in the vast area ranging from resource statement all the way to product roadmap ownership, based upon the necessities of the clients.

Extensive research, usability engineering, testing & QA, documentation, porting, training, sales support, prototyping, development, deployment, technical support, maintenance, and performance engineering, the PDLC is a holistic model of the life of software solutions.